Management Integration Goal
Achieve organizational and management excellence
Achieving organizational and management excellence is a goal that requires extensive interaction and coordination among entities throughout the Department. Departmental Management (DM)—consisting of the Offices of the Secretary, Deputy Secretary, Chief Financial Officer and Assistant Secretary for Administration, Chief Information Officer, and General Counsel—provides the policies and guidelines that support the management infrastructure the Department needs to carry out its mission. In addition, the Office of the Inspector General (OIG) audit and inspection programs help promote consistency and integrity throughout the Department. Most of DM’s and OIG’s work can be characterized as “behind-the-scenes,” contributing to the efficiency with which operating units throughout the Department administer their programs. The Department met partially its strategic management integration goal for FY 2006. Highlights of the Department’s accomplishments are provided in the performance goal information that follows.
Performance Goal: Identify and effectively manage human and material resources critical to the success of the Department’s strategic goals (DM)
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Rating | Results |
---|---|
Exceeded Target | 0 |
On Target | 4 |
Slightly Below Target | 0 |
Below Target | 2 |
See Appendix A: Performance and Resource Tables for individual reported results. |
In order to ensure the accomplishment of its mission, the Department has developed and put into place policies and programs designed to enable the successful operation of its units, the effective and efficient use of both material and human resources, and the implementation of laws and regulations that govern the use of those resources. This performance goal represents the Department’s commitment to ensuring the wise stewardship of its resources. Because this goal encompasses a wide range of administrative and operational tasks, the measures used to assess progress are highly diverse.
Among the DM accomplishments in FY 2006 are:
The Department uses reviews and reports generated by OIG, the Office of Management and Budget (OMB), the Government Accountability Office (GAO), other congressional organizations, government-wide task forces, and other objective sources to evaluate activities of the Department related to this goal. For example, DM works closely with OMB on implementing the five government-wide management initiatives established in the PMA. The Department is rated quarterly on its success in implementing these initiatives. In addition, many of the laws pertaining to these activities have separate reporting requirements, which highlight both strengths and weaknesses of the Department’s administrative functions. The Department uses the results of these efforts to assess achievement of performance targets.
The performance-based contracting measure was not met in FY 2006. Although the government-wide target for this measure is 40 percent, the Department had set a goal of 50 percent because of the importance of performance-based contracting in obtaining higher quality services and developing improved partnerships with its industry partners. However, due to staffing shortages, resources have not been available to assist all bureaus and program offices with a better understanding of performance-based contracting, which might have enabled us to meet this goal. In FY 2007, staff will be realigned to focus on this issue and will develop and commence implementation of a plan of action.
The financial management measure of eliminating any reportable condition within one year also was not met. One of the two reportable conditions from the FY 2005 audit was eliminated; however, although auditors have acknowledged that progress was made towards resolving the consolidated IT Controls reportable condition, it remains for FY 2006.
Rating | Results |
---|---|
Exceeded Target | 1 |
On Target | 2 |
Slightly Below Target | 0 |
Below Target | 0 |
See Appendix A: Performance and Resource Tables for individual reported results. |
Almost all OIG’s recommendations made were accepted by senior Agency leadership; implementation of these recommendations will result in significant improvements to the Department’s operations. OIG inspections and audits also captured significant financial benefits for the Department, including recovery of funds returned to the Department, expenditures that were not supported by adequate documentation, recoveries from criminal and civil investigations, future financial benefits from recommendations for more efficient use of Department funds, and expenditure of funds that may have been inconsistent with applicable laws and regulations.
OIG criminal, civil, and administrative investigations continue to disclose instances of misconduct by employees, contractors, and grantees that threaten the integrity of the Department’s programs and operations. In addition, auditors or inspectors frequently identify investigative issues, such as fraud and conflicts of interest, and refer such matters to OIG investigators.
As the Department works to accomplish its mission, OIG provides a unique, independent voice to the Secretary and other senior Department managers, as well as to Congress, in keeping with its mandate to promote integrity, efficiency, and effectiveness; and prevent and detect waste, fraud, and abuse in Department programs and operations. Moreover, OIG strives to ensure that it:
OIG performs its activities in accordance with the GAO’s Government Auditing Standards and the President’s Council on Integrity and Efficiency’s (PCIE) Quality Standards for Inspections and Program Evaluations. OIG audit and investigations programs are subject to external peer reviews conducted under PCIE guidelines designed to evaluate their compliance with applicable standards.
To meet the many management challenges facing the Department, a number of initiatives have been undertaken, some of which are described below.
As demands for higher productivity and service levels grow, the Department frequently must adjust program operations to meet evolving needs while facing funding limitations. Smooth and sound integration of program demands, performance results, and budget realities will continue to be an objective and a challenge of the Department.
Managing its programs from within aging physical facilities and ensuring the safety and security of staff, information, and customers is a challenge the Department plans to meet through modernization efforts which will satisfy technical, scientific, and safety and security requirements.
The growing technological orientation of its work and a highly competitive market challenge the Department’s managers to attract and retain high quality workers. The Department must employ the right people in the right jobs at the right time while assuring that its workforce is representative of the nation’s population. Identification of competencies for mission-critical occupations will help the Department to perfect workable succession plans, and maintaining an ambitious fill-time with the help of automated rating tools will enable the Department to replace mission-critical employees expeditiously.
Information security, critical infrastructure protection, and privacy are among the Department’s most important challenges, as the Department, and society in general, depend more and more on electronic communication. The Department puts a high priority on these issues to ensure that its systems, data, products, and services are protected; privacy is maintained; and operations continue unaffected by potential attempts at disruption. The Department also focuses attention on challenges resulting from the increasing use of the World Wide Web to provide data and information to citizens and businesses in the Department’s program areas, and to support transaction-oriented e-government that offers efficiencies for both Departmental operations and the Department’s customers.
The threat of terrorism continues to challenge the Department to improve its security policies, programs, and initiatives so that its response to threats to personnel, assets, and operations is swift and effective.
1. Resources supporting the IT security program consist of the central oversight office and IT security components of each operating unit, funded through general infrastructure accounts and specialized support for major IT investments. The central program office consists of four full-time federal employees supported by four full-time contract personnel. (back)