The following is a listing of the key measures of each of the bureaus
in the Department. After this list is a discussion of the Department’s
most important results, challenges, and action plans by strategic goal.
This list is not all inclusive.
KEY PERFORMANCE MEASURES
| STRATEGIC
GOAL |
STRATEGIC
OBJECTIVE |
PERFORMANCE MEASURE
|
Strategic
Goal 1:
Provide the information and tools to maximize U.S. competitiveness
and enable economic growth for American industries, workers and consumers
|
Strategic
Objective 1.1:
Enhance economic growth for all Americans by developing partnerships
with private sector and nongovernmental organizations |
Private
sector dollars invested in distressed communities as a result of EDA
investments (EDA) |
| Jobs created
or retained in distressed communities as a result of EDA investments
(EDA) |
| Percentage
of undertaken advocacy actions completed successfully (ITA) |
| Dollar
value of contract awards obtained (MBDA) |
| Dollar
value of financial awards obtained (MBDA) |
Strategic
Objective 1.2:
Advance responsible economic growth and trade while protecting American
security |
Number
of market access and compliance cases completed (ITA) |
| Percent
of licenses requiring interagency referral referred within nine days.
(BIS) |
| Number
of actions that result in a deterrence or prevention of a violation
and cases which result in a criminal and/or administrative charge
(BIS) |
Strategic
Objective 1.3:
Enhance the supply of key economic and demographic data to support
effective decision-making of policymakers, businesses, and the American
public |
Achieve
pre-determined collection rates for Census Bureau censuses and surveys
in order to provide statistically reliable data to support effective
decision-making of policymakers, businesses, and the public (Census) |
| Release
data products for Census Bureau programs on time to support effective
decision-making of policymakers, businesses, and the public (Census) |
| Timeliness:
Reliability of delivery of economic data (number of scheduled releases
issued on time) (BEA) |
| Relevance:
Customer satisfaction with quality of products and services (mean
rating on a 5-point scale) (BEA) |
| Accuracy:
Percent of GDP estimates correct (BEA) |
Strategic
Goal 2:
Foster science and technological leadership by protecting intellectual
property (IP), enhancing technical standards, and advancing measurement
science |
Strategic
Objective 2.1:
Develop tools and capabilities that improve the productivity, quality,
dissemination, and efficiency of research |
Qualitative
assessment and review of technical quality and merit using peer review
(NIST) |
| Customer
satisfaction with NTIS products and services (NTIS) |
Strategic
Objective 2.2:
Protect intellectual property and improve the patent and trademark
system |
Patent
allowance error rate (USPTO) |
| Trademark
final action deficiency rate (USPTO) |
| IP technical
activities completed (USPTO) |
Strategic
Objective 2.3:
Advance the development of global e-commerce and enhanced telecommunications
and information services |
Support
new telecom and information technology by advocating Administration
views in FCC docket filings and congressional proceedings (NTIA) |
Strategic
Goal 3:
Observe, protect, and manage the Earth’s resources to promote
environmental stewardship |
Strategic
Objective 3.1:
Advance understanding and predict changes in the Earth’s environment
to meet America’s economic, social, and environmental needs |
Tornado
warnings lead time (minutes) (NOAA) |
| Hurricane
forecast track error (48 hours) (nautical miles) (NOAA) |
| Determine
the national explained variance (%) for temperature and precipitation
for the contiguous United States using USCRN stations (NOAA) |
Strategic
Objective 3.2:
Enhance the conservation and management of coastal and marine resources
to meet America’s economic, social, and environmental needs |
Number
of major stocks with an “unknown” stock status (NOAA) |
| Reduce
the hydrographic survey backlog within navigationally significant
areas (square nautical miles surveyed per year) (NOAA) |
Management
Integration Goal:
Achieve organizational and management excellence |
|
Provide accurate
and timely financial information and conform to federal standards,
laws, and regulations governing accounting and financial management
(DM) |
| Improve the
management of information technology (DM) |
| Percentage
of OIG recommendations accepted by departmental and bureau management
(OIG) |
