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EEO Mediation Guide

The Department has chosen mediation as the primary ADR method in resolving EEO disputes because it empowers the parties themselves to reach an acceptable resolution of the conflict.

For More Information:

  • Contact your Bureau's EEO Officer or call the Department's Office of Civil Rights at (202) 482-5691, 482-0625, or 482-4993 (Voice/TDD/TTY).
  • See the OCR Web Page at
  • See EEOC regulations at Code of Federal Regulations, Title 29, Part 1614.203.

Alternate Formats: OCR publications can be made available in other formats upon request by any of the above methods.

The information contained in this publication is intended as a general overview and does not carry the force of legal opinion.

Published by U.S. Department of Commerce, Office of Civil Rights, May 2002

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Page last updated: Tuesday, May 16, 2006