Social media/Web 2.0 technologies (SM/W2.0) are an important way to allow the public, the press, and others interested in DOC's work to engage in dialogue and ultimately to help improve DOC programs. DOC employees are encouraged to use SM/W2.0 technologies in an official government capacity (i.e. used to transmit information pertaining to the DOC's work) , so long as the use conforms to Public Communications(DAO 219-1), Web, and Internet Use policies. DOC employees are to use SM/W2.0 technologies in an official capacity only on DOC Approved services using DOC Approved accounts.
The forthcoming Department of Commerce Policy on the Approval and Use of
Social Media and Web 2.0 provides guidance for operating units and Commerce employees to take full advantage of social media and Web 2.0 while, at the same time, protecting Commerce and its employees from the risks inherent in using these services without the proper safeguards. this policy shall define:
- Why This Policy Is Necessary
- Other Applicable Commerce Policies
- Responsibilities of Chief Information Officers
- General Guidelines for the Use of SM/W2.0 Technologies in an Official Capacity
- General Guidelines for the Use of SM/W2.0 Technologies in an Unofficial Capacity
- Responsibilities of Commerce Employees
- Applying for Official Social Media and Web 2.0 Accounts
- Specific IT Security Guidelines for Using Social Media and Web 2.0 Technologies
- Resources for Additional Information
Department of Commerce approved Social Media/Web 2.0 Account Agreements:
The following Social Media/Web 2.0 services have been approved for use by DOC Bureaus and Operating Units for "official" accounts (i.e., those with signed TOS). Other agreements are in the process of review by OGC and approval.
To request the ability to use other Social Media services (i.e. sign new TOS agreements), an email must be sent to socialmedia@doc.gov for approval.
Social Media policy and guidance resources:
DoC Operating Unit/Bureau Social Media points of contact:
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