Use of Social Media/Web 2.0 in the Department of Commerce

Social media/Web 2.0 technologies (SM/W2.0) are an important way to allow the public, the press, and others interested in DOC's work to engage in dialogue and ultimately to help improve DOC programs. DOC employees are encouraged to use SM/W2.0 technologies in an official government capacity (i.e., used to transmit information pertaining to the DOC's work), so long as the use conforms to Public Communications (DAO 219-1), Web, and Internet Use policies. DOC employees are to use SM/W2.0 technologies in an official capacity only on DOC-approved services using DOC Approved accounts.

The Department of Commerce Policy on the Approval and Use of Social Media and Web 2.0 provides guidance for operating units and Commerce employees to take full advantage of social media and Web 2.0 while, at the same time, protecting Commerce and its employees from the risks inherent in using these services without the proper safeguards. this policy shall define:

    • Why This Policy Is Necessary
    • Other Applicable Commerce Policies
    • Responsibilities of Chief Information Officers
    • General Guidelines for the Use of SM/W2.0 Technologies in an Official Capacity
    • General Guidelines for the Use of SM/W2.0 Technologies in an Unofficial Capacity
    • Responsibilities of Commerce Employees
    • Applying for Official Social Media and Web 2.0 Accounts
    • Specific IT Security Guidelines for Using Social Media and Web 2.0 Technologies
    • Resources for Additional Information

Department of Commerce Web Advisory Council (WAC)
U.S. Department of Commerce

Send questions and comments about this page to WAC@doc.gov
Page last updated October 21, 2010