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Security Offices |
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The person who initializes and personalizes Personal Identity Verification (PIV) cards at the PIV Card Issuing Facility
(PCIF) and delivers PIV cards to authorized Applicants (either directly or through
a Remote Issuer) after completion of appropriate identity authentication and
background checks is called the PCIF Issuer.
TRAINING:
Click here to access the training
required before a PCIF Issuer can create PIV cards for an Applicant. Be
sure to print out and retain your certificate
of completion with your PCIF Issuer ID Number. You will need this
number to perform your role as PCIF Issuer.
QUICK START: Click here to access Quick Start
information, a one-page summary of your role as a DOC PCIF Issuer (free Adobe Acrobat reader).
Required training should be
completed before the PIV process takes effect on
If you have any questions about the training, please
contact the Office of Security at osy_piv1training@doc.gov
or 202-482-8116.
For Applicants who will pick up their PIV
Cards directly from the PCIF Issuer:
Each time you prepare a PIV card for an Applicant, you must:
STEP 1: Receive and confirm the validity of the PIV request
and approval notification received from the PIV Registrar; confirm that the
approval notification is consistent with the results of the background
investigation provided by the Registrar.
STEP 2: Create and personalize the PIV card using the
approved DOC format and the Applicant’s information provided by the Registrar
on the PIV Request Form.
STEP 3: Notify
the Applicant that the PIV card is ready for pick-up
STEP 4: Verify that the individual appearing in person is the
Applicant by comparing the photo on the State or Federal-issued ID with the
Applicant and by ensuring that both the photo and name match those on the PIV
card.
STEP 5: Fill out Section D (Card Details) portion of the PIV
Request Form (including the shaded area), sign the Issuer Signature block, and
date.
STEP 6: Ensure the Applicant has received notification of
Applicant rights and responsibilities from the PIV Sponsor.
STEP 7: Have Applicant sign Section E (Applicant Acknowledgement)
of the PIV Request Form, thereby accepting the PIV card and related
responsibilities.
STEP 8: Return original PIV Request Form to Registrar.
Contact your Registrar if you have
any questions or concerns
For Applicants who are not located at or near
the PCIF:
Each time you prepare a PIV card for an Applicant, you must:
STEP 1: Receive and confirm the validity of the PIV request
and approval notification received from the PIV Registrar; confirm that the approval
notification is consistent with the results of the background investigation
provided by the Registrar.
STEP 2: Create and personalize the PIV card using the
approved DOC format and the Applicant’s information provided by the Registrar
on the PIV Request Form.
STEP 3: Submit to the Remote Issuer by secure delivery means
(e.g., Registered Mail/Federal Express) the newly created and personalized PIV
card and the original PIV Request Form.
Contact your Registrar if you have
any questions or concerns.
For Card Renewals:
Same as above, regardless of the
Applicant’s location.
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