Table of Contents:

Chapter 1: Introduction
Chapter 2: Responsibilities
Chapter 3: Policy
Chapter 4: Credit Management and Debt Collection Plan and Annual Budget Submission
Chapter 5: Procedures For Loans and Loan Guarantees Pre-Award Evaluation
Chapter 6: Loan Servicing
Chapter 7: Loan Billings and Collections
Chapter 8: Delinquency Follow-up
Chapter 9: Claims Collections Litigation Reports
Chapter 10: Write-offs and Close-outs
Chapter 11: Treasury Report on Receivables
Chapter 12: Waiving Claims Against Employees for Erroneous Payments of 1) Pay and Allowances; and 2) Travel, Transportation, and Relocation Expenses and Allowances
Appendix A: RESERVED
Appendix B: Credit Reporting and OMB Circular 129-Revised
Appendix C: Procedures for a Debtor's Spouse to Claim Share of a Joint Income Tax Refund
Appendix D: Internal Revenue Service Information
Appendix E: RESERVED
Appendix F: RESERVED
Appendix G: RESERVED
Appendix H: RESERVED
Appendix I: RESERVED
Appendix J: RESERVED
Appendix K:  RESERVED
Appendix L: RESERVED
Appendix M: RESERVED
Glossary: Glossary of Credit and Debt Terms

Links to Other DOC Handbooks:

Accounting Principles and Standards Handbook
Cash Management Policies and Procedures Handbook
Working Capital Fund & Advances and Reimbursements Handbook
Gifts and Bequests Fund Standard Operating Procedures
Standard Accounts Payable Business Rules Handbook