U.S. Department of Commerce
Manual for Processing Discrimination Complaints

Transmittal Sheet Number 2, 5/8/02

Introduction

Part I: Program Authority, Responsibility, and Implementation

Part II: Complaints of Employment Discrimination Brought by Department Employees and Applicants for Employment

Section A: EEO Complaint Process

• Chapter 1: Laws and Policies Related to the EEO Complaint Process
• Chapter 2: Overview of the EEO Complaint Process
• Chapter 3: The Informal EEO Complaint Process
• Chapter 4: The Formal EEO Complaint Process
• Chapter 5: The Appeal Process for EEO Complaints
• Chapter 6: Other Issues in the EEO Complaint Process
• Chapter 7: Remedies in the EEO Complaint Process
• Chapter 8: Alternative Dispute Resolution
• Chapter 9: Mixed Case Complaints
• Chapter 10: Class Complaints
• Chapter 11: EEO Complaint Processing for the Decennial Census

Section B: Sexual Orientation Discrimination Complaint Process [Reserved - not yet issued]

Section C: Related Process [Reserved - not yet issued]

Part III: Complaints of Discrimination by Users of Programs and Services Operated or Funded by the Department [Reserved - not yet issued]

Appendix: [Reserved - not yet issued]

US Department of Commerce, Office of Civil Rights, 1401 Constitution Ave., NW, Washington, D.C. 20230. We welcome your feedback on this site. Please e-mail comments and suggestions to MMausser@doc.gov