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References

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Federal Government Websites

Office of Personnel Management (OPM) ADR web page

National Oceanic and Atmospheric Administration (NOAA) ADR web page

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Mediation Successful! Two individuals in profile shaking hands.

Alternative Dispute Resolution, commonly referred to as ADR, is a term which covers many alternatives to traditional methods for resolving conflicts or disputes. ADR has been used as a tool in resolving workplace disputes arising from poor communication, personality conflicts, or alleged discrimination. At the Department of Commerce, ADR is offered as an alternative method for resolving workplace disputes instead of the traditional equal employment opportunity (EEO) informal counseling, or formal complaint process. It is also offered as an alternative to the Department's Sexual Orientation Discrimination complaint process.

The Department has chosen mediation as the primary ADR method in resolving EEO disputes because it empowers the parties themselves to reach an acceptable resolution of the conflict.

For more information, please see the Department's EEO Mediation Guide (web page; pdf format).


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Page last updated: Wednesday, August 31, 2011