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Personal property Customer Survey
 
Our customers are very important to us and we value their opinions and concerns. Please allow us to better serve you by completing the following survey. The rating range is Excellent through Unsatisfactory.

 
1.

Staff was knowledgeable about program area and responds to
my policy questions in a timely manner?

 Excellent
 

5

4

3

2

1

 Unsatisfactory

 
2. Staff provides references, recommendations and/or solutions to
my property specific problem/issue in accordance with Departmental policy?		 Excellent
 

5

4

3

2

1

 Unsatisfactory

 
3.

Staff provides sufficient training requirements to ensure that I understand my roles and responsibilities related to property management?

 Excellent
 

5

4

3

2

1

 Unsatisfactory
4.

 Staff provides necessary tools to ensure that I perform my
property specific job effectively?
 Excellent
 

5

4

3

2

1

 Unsatisfactory
5. Staff ensures that I utilize the Personal Property Management System when processing property transactions? Excellent
 

5

4

3

2

1

 Unsatisfactory
 
6. Staff provides guidance and assistance in performing or conducting property specific tasks? Excellent
 

5

4

3

2

1

 Unsatisfactory
 
7. Staff ensures that I am aware of current and upcoming property related policies, procedures, and processes? Excellent
 

5

4

3

2

1

 Unsatisfactory
 
8. Were you treated courteously and in a professional manner? Excellent
 

5

4

3

2

1

 Unsatisfactory
 

Comments: (optional)

 

Thank you very much for completing this questionnaire.

 

OPTIONAL INFORMATION
Customer Name:
 Bureau:
 Telephone:
 Date:

Email: