Survey for ADTRAV Services
For each of the following features please indicate your satisfaction with ADTRAV.
| Satisfaction | |||||
|---|---|---|---|---|---|
| Excellent | Very Good | Good | Fair | Poor | |
1. Was agent courteous and professional? |
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| 2. Was agent knowledgeable about government travel and regulations? | |||||
| 3. Was your contract fare/refundable ticket issued 3 business days prior to travel? | |||||
| 4. Was your other fare type or non-refundable ticket issued within 24 hours? | |||||
| 5. Was your phone call returned within 1 hour of receipt of initial call? | |||||
| 6. Was your facsimile/e-mail request responded to within 1 hour of receipt of initial facsimile/e-mail request? |
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| 7. Did this trip occur without incident? | |||||
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Comments: (optional) |