Travel Management Survey

Travel Management Survey- ADTRAV

For each of the following features please indicate your satisfaction with them. Please use a scale of 1 to 5 with 1 representing very dissatisfied and 5 representing very satisfied.

Bureau:
Adtrav location contacted:

Satisfaction

1 2 3 4 5

1. Were you satisfied with the service you received?

2. Was the Travel Management staff courteous?

3. Did the Travel Management staff make initial contact about your issue in a reasonable amount of time?

4. Were you kept informed about the status of problems that could not be solved immediately?

5. Does the staff have the communication skills necessary to effectively perform their duties?

Comments:

May we contact you? (Optional)

Name:
Phone:
Email:

	Satisfaction
	1	2	3	4	5
1. Were you satisfied with the service you received?
2. Was the Travel Management staff courteous?
3. Did the Travel Management staff make initial contact about your issue in a reasonable amount of time?
4. Were you kept informed about the status of problems that could not be solved immediately?
5. Does the staff have the communication skills necessary to effectively perform their duties?