OAS Banner
Survey for ADTRAV Services



For each of the following features please indicate your satisfaction with ADTRAV.

 
Satisfaction
Excellent Very Good Good Fair Poor

1. Was agent courteous and professional?

2. Was agent knowledgeable about government travel and regulations?
3. Was your contract fare/refundable ticket issued 3 business days prior to travel?
4. Was your other fare type or non-refundable ticket issued within 24 hours?
5. Was your phone call returned within 1 hour of receipt of initial call?
6. Was your facsimile/e-mail request responded to within 1 hour of
     receipt of initial facsimile/e-mail request?
7. Did this trip occur without incident?

 

Comments: (optional)

Thank you very much for completing this questionnaire.

 

OPTIONAL INFORMATION

Customer Name:
Bureau:
ADTRAV Location Contacted:
 
Telephone:
 

Email: